About us

1. How does the light work?
The light automatically turns on when the motion sensor detects movement within 3 meters and turns off 15 seconds after no motion is detected. It’s perfect for dark areas like hallways, closets, and other spaces.

2. How do I charge the light?
The light charges via the included USB cable. A full charge takes about 2-3 hours and provides up to 2 months of use under normal conditions.

3. Can I attach the light to any surface?
Yes! Thanks to its magnetic mounting, the light easily attaches to metal surfaces. Double-sided tape is also included for mounting on other surfaces.

4. How bright is the light?
The light emits a soft, warm glow that isn’t harsh on the eyes, creating a cozy atmosphere — ideal for night lighting.

5. Is the light waterproof?
No, this model is not waterproof and should not be used outdoors in rain or in very humid areas.

6. Is there a warranty?
Yes, the light comes with a 6-month warranty. If you experience any issues, please contact our support team.

7. Can the light be used as a night light for children?
Absolutely! The light is safe, doesn’t get hot, and provides a gentle glow that won’t disturb children’s eyes.

8. How do I manually turn the light on or off?
The light turns on automatically via the motion sensor, but you can also press and hold the power button for about 3 seconds to manually turn it on or off.

9. Is the light compatible with all USB chargers?
Yes, the light works with any standard 5V USB charger.

10. Is shipping free?
Yes, we offer free shipping nationwide for this product.

11. What does "2 pcs" mean in the product title?

2 pcs means “2 pieces.” This indicates that your order includes two units of the product. For example, if you choose “Ash 2 pcs,” you will receive two night lights in the Ash color.

1. What shipping options are available?
We offer standard shipping options. Standard shipping usually takes 4 - 15 business days.

2. Do you offer free shipping?
Yes, free standard shipping is available.

3. How can I track my order?
Once your order ships, you will receive a tracking number via email. You can use this number to track your package on the carrier’s website.

4. What is your return policy?
We accept returns within 30 days of purchase. Products must be unused and in their original packaging. To initiate a return, please contact our support team.

5. How do I request a refund?
After we receive and inspect the returned item, we will process your refund within 5-7 business days. Refunds will be issued to the original payment method.

6. Can I exchange an item?
Currently, we do not offer direct exchanges. Please return the original item and place a new order.

7. What payment methods do you accept?
We accept credit cards, PayPal, and apple pay.

8. Do you ship internationally?
At the moment, we deliver to the US and Europe.

9. How do I contact customer support?
You can reach us via email at stunline2023@gmail.com or through the contact form on our website. Our team responds within 24 hours.

10. What if my order is lost or damaged?
If your order is lost or arrives damaged, please contact our support team immediately. We will work with the carrier to resolve the issue and provide a replacement if necessary.

Is my payment information secure?
We use encrypted payment gateways to ensure your personal and payment information is fully protected.

Can I pay upon delivery?
Currently, we do not offer cash on delivery. All payments must be completed online.

I’m having trouble placing an order. What should I do?Try clearing your browser cache or using a different browser. If the problem persists, contact our support team.

Can I change or cancel my order after placing it?
Orders are processed quickly, but please contact support within 1 hour to request changes or cancellation.

How will I know if my order is confirmed?
You will receive an order confirmation email immediately after checkout.